Selecting Item(s) to Return
Selecting One Item
To select an item to return, click the Select box for the item. A check will then appear to designate the item is selected to be returned.
Selecting All Items
If the customer is returning all or most of the items listed, right click anywhere in the white box on the center of the Merchandise Return window. The following menu appears.
Click the Tag all Items option. A check will then appear in the Select box for each item.
Deselecting One Item
To deselect one item that was selected to return, click the Select box for the item. The check will be removed.
Deselecting All Items
If all items were selected in error, right click anywhere in the white box on the center of the Merchandise Return window and click the Untag all Items option from the menu that appears. The check will be removed from the Select box on all items.
Note: If the customer is returning an accessory or title and the quantity being returned is less than the quantity purchased, after selecting the item to return change the number in the Qty column to represent the quantity being returned.